Tag Archive: ITIL


ONYOURMARK provides a safe and secure learning environment to advance ICT Management knowledge. In this way building confidence, give the trainee the opportunity to reach one’s potential and ensure candidates achieve their marks on the ITIL Foundation exam. ITIL v3 Overview MAP 1.5 pdf   Striving for excellence

ICT Service Management & Promotions

My name is Mark Jan Drenth, I am a Trainer & Consultant in Information Technology Management & Best Practices. I built my knowledge & experience in hands-on IT environments with small, medium and large organisations, additionally I worked with Government organisations in the Netherlands, Turkmenistan, South Africa, Kuwait and Australia. Work experience repair & upgrade computer systems […]

Johannesburg South Africa

From 2003 till 2007 I worked in Johannseburg South Africa. Gijima AST at ABSA Bank in Johannesburg in the Role of Software Delivery engineer Quintica in Bryanston in Johannesburg in the Role of Consultant & ITIL Trainer PinkElephant in WoodMead Johannesburg ITIL Trainer

ISO20000 Quality norm

ISO20000 Quality norm for IT Process Management ISO20000 is the Quality norm for IT Processes. It doesn’t guarantee that IT will deliver, but its goal is to create an environment in which IT Management can be brought to a higher CMMi maturity level. If your IT organisation needs to implement Quality Norms for IT, ONYOURMARK […]