Tag Archive: ITIL v3


ONYOURMARK provides a safe and secure learning environment to advance ICT Management knowledge. In this way building confidence, give the trainee the opportunity to reach one’s potential and ensure candidates achieve their marks on the ITIL Foundation exam. ITIL v3 Overview MAP 1.5 pdf   Striving for excellence


ITIL, formerly known as the Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011 edition), ITIL is published as a series of five core volumes, each of which covers a different […]