ICT Service Management & Promotions

Mark Jan

My name is Mark Jan Drenth, I am a Trainer & Consultant in Information Technology Management & Best Practices.

I built my knowledge & experience in hands-on IT environments with small, medium and large organisations, additionally I worked with Government organisations in the Netherlands, Turkmenistan, South Africa, Kuwait and Australia.

Work experience

  • repair & upgrade computer systems mostly PC’s & Laptops
  • background in TCP/IP Networking and worked with Dutch KPN Telecom on ISDN
  • Feasibility study with Government of Turkmenisatan on X.25 network initiative
  • Travel Agency maintaining the ICT Infrastructure for travelbooking and ticketing systems
  • IT Department in a School Environment, maintaining PC’s and Network Infrastructure
  • ABSA Bank as Software Delivery engineer and Server Capacity Manager
  • Project in Kuwait to establish ISO20000 certification for PIFFS Pension Payment system
  • Public Safety Network in Queensland Australia to implement ITIL Best Practice methods
  • Business Information Manager at a Government organisation in the Netherlands

Training IT Services Management is my core competency

  • I train students to manage IT Services with the Best Practices in the IT field like ITIL v3.
  • In Project Management classes I facilitate an environment so students can study planning and implementation of ICT Services.
  • Training & Coaching are at the heart of managing excellent ICT Services!
  • I apply ITIL v3 Expertise, Cobit Governance, PRINCE2 and Business Information Best Practices.
  • I provide service marketing & SEO Online Advertising these additionally to my activities as a trainer.
  • Website maintenance and SEO writing are services I provide to improve searches for specific products & services.
  • Technologies I use are Joomla & WordPress.

Certified ITIL v3 Trainer please text bookings to +31653577287

email: info @ onyourmark.nl